FAQs

Q: Are you trading company or manufacturer ?                                                                                                        

A:We are a trading company with multiple stable supply chains, which has a wide variety of products and price ranges, so we could simultaneously meet all kinds of purchasing needs of different sellers.      


Q:What Can I do if I cannot provide such detail specifications?                                                                           

A:(1) If you have your own specification, please send us the information as much as you know, such as  the product material, size, gsm, ply, packing, quantity and so on, so we can send the best and exactly price to you;                                                                                                                                                                     

 (2) If you really have no idea about the specifications, please kindly tell us the product name you are interested in, as well as which market you are. We will make a price list or a recommendation for your reference based on our rich experience.                                                                                                                    


Q:  What is your sample policy?                                                                                                                                  

A:  If just to check the quality, we could send out some pieces of our current product for free. If sending the samples as your requests, you should pay for the sample cost as your sample requests.And please be notice, by our company policy, the sample freight fee should be paid by customer. Thanks for your understanding.  

                                                                                                                                

Q: What is your normal MOQ and the pricing tiers?                                                                                                

A:Our MOQ is according customers packing requirements. Price is based on the details such as the material, size, how many pcs per pack and packing type. Normally is 40'HQ. For first time transaction, small order is acceptable.                                                                                                            


Q: What is the sample lead time & production lead time?                                                                                     

A:Generally, the stock sample will take 2-5 day, making sample will take 10-25 days after received your sample fee. The production lead time depends on the items and the quantity of your order, normally 10-15 days for first order.               


Q:How do you make our business long-term and good relationship?                                                                 

A:We keep good quality and competitive price to ensure our customers benefit. More, we respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.